At Fleur Restaurant Leeds, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a booking, contact us or interact with our services.

1. Who We Are

Fleur Restaurant Leeds operates the website and restaurant services associated with Fleur Restaurant.

If you have any questions about how we use your personal information, please contact us using the contact details provided on our website.

2. Information We Collect

We may collect personal information when you:

• Make a table reservation

• Contact us by email, telephone or through our website

• Submit an enquiry or request

• Sign up to receive updates or marketing communications

• Interact with us through social media

• Visit or use our website

Depending on how you interact with us, this information may include your name, email address, telephone number, booking details and any information you choose to provide in your enquiry.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information and information about how you use our website.

3. How We Use Your Information

We may use your personal information to:

• Process and manage restaurant bookings

• Respond to enquiries and requests

• Provide customer service

• Manage and improve our website and services

• Send important information relating to your booking

• Send marketing communications where you have given us permission to do so

• Understand how customers use our website

• Prevent fraud, misuse or other unlawful activity

• Comply with our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so under applicable UK data protection law.

4. Marketing

If you choose to receive marketing communications from us, we may contact you about promotions, events, offers, new menus and other updates relating to Fleur.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic and help us provide relevant content.

Cookies are small text files stored on your device when you visit a website.

Some cookies may be necessary for the website to function, while others may be used for analytics, marketing or other purposes. Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party providers to operate certain aspects of our business and website, such as online booking, payment processing, website hosting, analytics and marketing services.

Where third parties process personal information on our behalf, we expect them to handle your information securely and in accordance with applicable data protection requirements.

Third-party services may have their own privacy policies, which we recommend reviewing where appropriate.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. Your Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request the deletion of your personal information in certain circumstances

• Ask us to restrict how we process your information in certain circumstances

• Object to certain types of processing

• Withdraw your consent where processing is based on consent

• Request the transfer of certain information to another organisation

If you would like to exercise any of these rights, please contact us.

You also have the right to make a complaint to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.

10. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate involvement from a parent or guardian.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

Any updates will be published on this page with the revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Fleur Restaurant Leeds through the contact details provided on our website.

Fleur Restaurant Leeds
Leeds, United Kingdom